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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clover

March 30, 2024

5  out of  5 rating by Clover
"Tre was so polite and immediately knew the answer to all of my questions! Going to the Jenel Smith Agency office is always a warm experience. Thank you Jenel for all that you do!"
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Darnell Jenkins

March 27, 2024

5  out of  5 rating by Darnell Jenkins
"Jenel Smith and her team has truly been a lifesaver for me! From the moment I walked in, I felt like family. Jenel and her team go above and beyond to ensure you have the coverage you need, explaining every detail with patience and care. Their dedication to customer satisfaction is unmatched, and I can't recommend them enough. Thank you, Jenel for providing exceptional service with a genuine smile!"
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Tre Foster

March 27, 2024

5  out of  5 rating by Tre Foster
"This office has great customer service and very communicative."
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Robert Jesse

March 26, 2024

5  out of  5 rating by Robert Jesse
"I spent an enjoyable and productive morning with Jenel Smith reviewing and updating my policies. She is extremely personable and knowledgeable. I highly recommend her and her agency."
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TEKISHA SPENCER

March 12, 2024

5  out of  5 rating by TEKISHA SPENCER
"Tre' Foster assisted me and I now have all of my coverages together at STATE FARM. I am so glad I was referred here & I am pleased to be getting more for my money!! Tre' & Jenel are the best!!"
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Sadoni J

February 28, 2024

5  out of  5 rating by Sadoni J
"Dwan clarifies concepts and answers questions to my understanding and is willing to break down any subject as needed. Love my State Farm Agent!"
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Tracey Holloman

February 27, 2024

5  out of  5 rating by Tracey Holloman
"Great people and service"
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Sakinah Alston

February 27, 2024

5  out of  5 rating by Sakinah Alston
"I was so pleased with the service I received from Janel, she went far and beyond to help me. She was so patient and kind! She was Awesome… Make and appointment with her right away, she will not disappoint!!!!"
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Tai Smith

February 23, 2024

5  out of  5 rating by Tai Smith
"Jenel was very attentive throughout my claims procedure. I really appreciated the prompt responses from her office. I definitely suggest having Jenel Smith as your insurance agent!"
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Marilyn Pruitt

February 4, 2024

5  out of  5 rating by Marilyn Pruitt
"I love State Farm and the staff I interact with. They are friendly and kind, patiently answering my questions. I know they will be there for me if I need them."
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Money_ TH

January 23, 2024

5  out of  5 rating by Money_ TH
"I've been with Jenel Smith @State Farm for over 5 years. They are the best! During my accident and any other needs, they are there to help. If you're in need of insurance Jenel Smith@ State Farm is the way to go."
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Misty Chapman

January 19, 2024

5  out of  5 rating by Misty Chapman
"I always get the best service and everyone is so helpful. Couldn't of asked for a better insurance agent!"
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Raekwon Jordan

January 12, 2024

5  out of  5 rating by Raekwon Jordan
"Tre Foster was very professional"
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Breanna Proctor

January 12, 2024

5  out of  5 rating by Breanna Proctor
"Tre Foster was very professional. He will be a great addition to the team!"
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Shannon Woodruff

December 29, 2023

5  out of  5 rating by Shannon Woodruff
"I love my State farm! I've had my life insurance policies for years and just transferred my auto insurance here. It is a lot less money than what I was quoted with another vehicle insurance agency. I can pay all my insurance policies with one payment. If I ever have a question I know I can call and get quick responses. Everybody is super friendly. If you need insurance this is definitely the place to go!"
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Heide Hayek

December 21, 2023

5  out of  5 rating by Heide Hayek
"Jenel and her staff are awesome!!! Knowledgeable and on top of all the details!"
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jasmine rawlins

December 20, 2023

5  out of  5 rating by jasmine rawlins
"So very helpful and knowledgeable."
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njg59

September 15, 2023

5  out of  5 rating by njg59
"I have always received nothing but the best customer service from Jenel’s office."
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Shayla Proctor

September 8, 2023

5  out of  5 rating by Shayla Proctor
"Jenel Smith is amazing! She was very patient with me and answered all my questions.I would recommend her to the whole world for life insurance."
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Carolyn Taylor

September 7, 2023

5  out of  5 rating by Carolyn Taylor
"I’ve been a customer of Ms Smith for years. I’ve never had an issue that she didn’t resolve. Her staff is very polite and helpful in assisting me when I had an accident. Ms. Smith follow through and always make you feel important. In the pass a tree feel on my house Ms Smith and her team were there assisting me with a hotel and anything else I needed. They are truly a caring team to work with."
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Corey Williams

September 7, 2023

5  out of  5 rating by Corey Williams
"Great customer service..always take the time to explain to your understanding..recommend everyone"
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Tony Skinner

September 7, 2023

5  out of  5 rating by Tony Skinner
"I was very satisfied with my experience at State Farm Jenel Smith is an Excellent Agent and has taken care of everything that she said she would do I Definitely recommend her to anyone seeking Insurance Coverage"
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Chrystal Ward

August 14, 2023

5  out of  5 rating by Chrystal Ward
"Very caring and courteous agents. They go above and beyond to help their clients. They don’t disappear once you buy a policy they are always making sure your policy is up to date and meets your needs."
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Natalie Turner

March 1, 2023

5  out of  5 rating by Natalie Turner
"I've been a client of Jenel since 2006...I could never see myself going with anyone else for my insurance needs. Jenel goes above and beyond for her clients...I recommend her services highly."
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Eyam Hymn

February 13, 2023

5  out of  5 rating by Eyam Hymn
"I've always been treated well and all my issues have been handled with professionalism amd humanity. The staff has always come through to give me the help I needed."